ChatGPT Toolbox Refund Policy

Welcome to ChatGPT Toolbox, an app by Infi Developments. We value your satisfaction and aim to provide you with the best possible experience. Please read our refund policy carefully to understand your rights and our obligations regarding refunds.

General Refund Policy

At ChatGPT Toolbox, we strive to ensure your complete satisfaction with our services. If you experience any issues or are dissatisfied with your purchase, please contact our support team at support@infi-dev.com.

Eligibility for Refunds

Refunds are considered under the following circumstances:

Technical Issues: If you encounter technical problems that prevent you from accessing or using our app's features.
Misrepresentation: If the service does not match the description provided at the time of purchase.
Defective Service: If the service provided is defective or not functioning as intended.

Refund Requests

To request a refund, please follow these steps:

Contact Support: Email us at support@infi-dev.com with your purchase details, including the email used for registration and a description of the issue.
Investigation: Our support team will investigate the issue and may request additional information or screenshots to better understand the problem.
Resolution: We will endeavor to resolve your issue within 5-7 business days. If the problem cannot be resolved, we will process your refund.

Refund Processing

Refunds will be processed to the original method of payment used at the time of purchase.
Please allow up to 10 business days for the refund to appear in your account, depending on your payment provider.

Subscription Plans

For our subscription-based services:

Cancellation: You can cancel your subscription at any time through your account settings. Upon cancellation, you will continue to have access to the service until the end of your current billing period.
Refunds for Subscriptions: Refunds for subscriptions will be considered only if requested within 14 days of the initial purchase, provided the service has not been used extensively during this period.

Exceptions

Refunds will not be granted under the following conditions:

Change of Mind: Refunds are not provided for change of mind or if you no longer wish to use the service.
Violations of Terms: If you violate our Terms of Service, you are not eligible for a refund.

Contact Us

If you have any questions or need further assistance, please do not hesitate to contact our support team at support@infi-dev.com. We are here to help and ensure your satisfaction with ChatGPT Toolbox.

Effective Date: October 30, 2024